Neighboursfans.com Technical Problems

[Chris]

Following a couple of reports in the staff area, of problems accessing www.neighboursfans.com I have made some enquiries as I still have access and I have been told the following:

Message from Tracy C

Hiya

Yes there seems to be a problem for some. Tell them to check out LJ where there is a thread with the problem.

It seems to be if you are using wifi you can't get in but if you are hard wired you should be. Interesting though I get in (obviously) using my lappy but my iPhone doesn;t let me in even though its the same router.

Cheers

Tracy

The Neighboursfans Live Journal Page is: community.livejournal.com/nf_com_updates/

This is the place to go when ever you have a problem with neighbourfans.com as all known problems and updates on when they willl be fixed are posted here. This is alos the place to report any problems you are having accesing the site aswell. I recomend that you save this address to your favourites for your future use.

[Chris]

This is the Latest Update From Sal on the nf.com_updates page on Live Journal: community.livejournal.com/nf_com_updates/

User: nf_com_updates (posted by salsk)
Date: 2010-03-11 19:15
Subject: ARGH
Security: Public


I am absolutely furious, guys. I paid the bill earlier on this week, well before time and it was a LOT of money. Why the hell the site isn't there, I don't know but I am absolutely beyond angry.

I will get back to you when I've heard from the hosts. I am so sorry.

Basicaly it would seem that there has been a mix up with the hosts and they allowed the Domain Name to expire instead of renewing it despite Sal paying the bill at the begining of the week. So we are waiting for the hosts to get back to Sal at the moment.

[Chris]

Latest update:

User: nf_com_updates (posted by salsk)
Date: 2010-03-11 19:15
Subject: ARGH
Security: Public


Edit: As you might have noticed, we're back up.

Sorry for the interruption in service...if you're having trouble, your DNS needs to catch up. Try rebooting your router (leave it off for 5-10 mins) to speed up the process.

If you are still unable to connect to www.Neighboursfans.com Please post in here if you are a registered member of decget.com or in the Login Problems Board ( www.decget.proboards.com/index.cgi?board=login ) if you are not a registered member of Decget.com if you need us to pass a message onto the Neighboursfans.com Staff so that we can try and get you connected again.

Please make sure you post your Neighboursfans.com User name so that we can Identify you to the Neighboursfans.com staff.

Please note that we are not part of neighboursfans.com and we are only offering to pass messages on to to try and help people out. Please do not post your password in these forums.

[Chris]

Just to Let you know that Sal is doing some backup work on Neighboursfans.com at the moment and so the site will be unavailable for a little while. If you want to follow her progress please visit twitter.com/neighboursfans

[Chris]

And they are back online with some shiny new software! Sal is still making some alterations in the background, so there may be some short periods of offline time, but the main upgrade is now complete.